Legal
The Cattle Exchange sells live animals from vetted South African suppliers. These documents explain how the platform works, how we handle your personal information, and your rights. Each page is written to be read, not to be survived.
Buying and selling
- Terms of saleThe terms on which The Cattle Exchange sells livestock to you.
- Pricing and weigh-inHow our prices are set, how VAT is shown, and how weight-based prices are determined.
- Delivery, collection and transportHow your animals reach you, who carries them, when, and at what cost.
- Own-use and processing declarationThe declaration you make when adding slaughter or cutting to an order.
- Returns and cancellationsWhen an order may be cancelled, what you get back, and what happens if an animal is not as described.
- Mortality and risk transferWhere responsibility for an animal lies at each stage of an order, and what we do if one is lost.
- Health, veterinary and biosecurityWhat is checked before an animal is sold, and how to receive it well.
- Traceability and record keepingWhat we record about every animal and every meat order, and why it matters.
- Animal welfareThe standard we hold ourselves and our partners to in how animals are treated.